Disability Parking for Businesses
Information about your legal responsibilities and how you can uphold the moral responsibility legally with disability parking and enforcement
Information about your legal responsibilities and how you can uphold the moral responsibility legally with disability parking and enforcement
How to increase your patronage by up to 30% by making your business or building disability friendly
How to create positive change in your community following a few key guidelines
Print your own educational flyers to leave on offending vehicles in disability parking
First, the guiding principles of the Premises Standards are the objects of the Disability Discrimination Act 1992 (Cth) (DDA), which are:
• to eliminate, as far as possible, discrimination against persons on the basis of their disabilities in various areas, and in particular access to premises, work, accommodation and the provision of facilities, services and land;
• to ensure, as far as practicable, that persons with disabilities have the same rights to equality before the law as the rest of the community; and
• to promote recognition and acceptance within the community of the principle that persons with disabilities have the same fundamental rights as the rest of the community.
Second, the purpose of the Premises Standards is:
• to ensure that dignified, equitable, cost-effective and reasonably achievable access to buildings, and facilities and services within buildings, is provided for people with disability, and
• to give certainty to building certifiers, developers and managers that if the Standards are complied with they cannot be subject to a successful complaint under the DDA in relation to those matters covered by the Premises Standards.
Third, it is unlawful to contravene the Premises Standards.
Fourth, the Premises Standards specify how the objects of the DDA are to be achieved in the provision of accessible buildings.
One of the most commonly asked questions about the new car parking standards is
WHY IS THERE NO BOLLARD IN THE SHARED SPACE?
This is from the Access to Premises Standards Guidelines:
Note on AS/NZS 2890.6
AS 2890.6 requires a bollard be placed to prevent cars from blocking a shared area at an accessible carparking space. While the standard specifies the location of the bollard it does not include specifications on matters such as height, diameter or luminance contrast. Developers should consider these issues to ensure visibility and to ensure bollards do not encroach on space required by someone getting into or out of their car. Flexible bollards might be considered to reduce the chances of damage to cars.
As with all other areas of compliance achieving Deemed-to-Satisfy compliance with AS 2890.6 in existing buildings may on occasion be difficult because of the existing carpark layout. Suitable Alternative Solutions might be developed to meet the Performance Requirement.
To find out more about how the standards are meant to be applied and other provisions visit:
To view the Disability (Access to Premises – Buildings) Standards 2010 visit:
To view the Disability Discrimination Act 1992 (current version) visit:
While these are Commonwealth laws (applied nationally to the whole of Australia) it is important to remember these are minimum standards and may have variations applied by your state or council by-laws, above and beyond the minimum.
Police liaison officers are an important roll to both the service and to the community. Particularly for specific community groups who can often feel isolated or segregated from the general community. When we have community groups like this, they become less likely to report crimes against them.
Police Liaison Officers are employed by the Queensland Police Service to establish and maintain a positive rapport between culturally specific communities and the Queensland Police Service. The role of Police Liaison Officers is to promote trust and understanding through their liaison role by assisting the community and police to:
reduce and prevent crime;
divert people from the criminal justice system;
advise and educate police officers on culture and cultural issues; and
improve community knowledge of law and order issues and policing services.Source: QPS Website
Throughout this campaign despite our continuous efforts to engage and work with law enforcement agencies, the general feedback we’ve had from the community is that Police don’t take our issues seriously enough. They’re overloaded with bigger issues to deal with and things like disability parking are way down the list of priorities unless you come across extraordinary officers such as Senior Constable Christie May of Queensland Police who has been our strongest advocate.
Fear of being able to communicate with police effectively is also another concern that has been raised amongst the disability community which needs to be addressed.
It’s certainly not that the disability community feels any crime committed against them is more important than the same happening to anyone else, but that they are less likely to report it for a number of reasons. By having liaisons who have been trained in communicating with people with disabilities and understanding the issues they face, it makes that community of people trust the person they speak to more without fear of judgement or being treated less significantly.
The statistics of crimes where people with disabilities are the victim are outrageous when the unreported incidences are included. Some examples are:
There is growing evidence that women with a disability are more likely to experience violence. For example, 90% of Australian women with an intellectual disability have been subjected to sexual abuse. (Source: Woman With Disabilities Australia (WWDA), 2004)
Disabled people are more likely than non-disabled people to experience hate crimes. And perpetrators are more likely to receive leniency in sentencing if the victim is a disabled person. (Source: http://wwda.org.au/issues/viol/viol1995/hate/)
People with disabilities are being routinely denied the basic human right of access to justice. (Source: http://apo.org.au/research/beyond-doubt-experiences-people-disabilities-reporting-crime)
People with an intellectual disability are almost three times more likely than those without a disability to be victims of physical assault, sexual assault and robbery. (Source: http://www.aic.gov.au/media_library/publications/tandi_pdf/tandi060.pdf)
It is well documented that people with disability, especially girls and women with disability, are over-represented as victims of crime. People with disability are more likely to be victims of violence, fraud and sexual assault. They are also more likely to experience multiple episodes of all forms of abuse and neglect. (Source: http://www.pwd.org.au/issues/preventing-violence.html)
*Victoria recently began an inquiry into the handling of disabled victims of crime after a report identified high number of cases being mismanaged and as a result Disability Liaison officers are being trained.
NO WAY! you say? Of course there’ll never be a time when infringements are removed. Without a consequence there’s nothing to stop people taking advantage of selfish opportunity. BUT! There really is no need for people to get an infringement for abusing disability accessible parking. There are two simple things that can be done to prevent it. Education and Attitude. Education is easy, attitude not so much.
So we’re working on the education part first. With an educated community no one can use the excuse “I didn’t know”. Our mission is to ensure every driver understands the laws they’re obligated to follow around disability parking.
Throughout this campaign I’ve learned from fellow campaigners, advocates, activists, law makers, law enforcers and the community to continue developing our educational flyers. It’s updated over the past two and a half years from passive aggressive, to directly honest to our now general educational fact brochure. We’re sure you are going to love it. It does require double sided printing but I am hoping to gain some government endorsement which would allow government departments and agencies to distribute the flyers. Councils and police can use them to do regional driver campaigns similar to what they currently do with vehicle security in shopping centres etc (Lock Up Your Cars campaign). Shopping centres and other property owners that have road related areas can also use them as “warning” types of notices while keeping a record of repeat offenders for future reference.
If you are unable to print them yourself please ask your local MP if they’d be kind enough to print a dozen for you from their community printing fund.
Looking forward, as always, to your ever critical feedback 😉
Click on the link below to download and view the PDF
No Permit No Park
Campaign founder and manager
We’re trying to gather views of the public to guide what we should be lobbying our politicians to do.
We’ve posed a few questions that take less than 2 minutes of your time to answer about how disability rights and access are perceived in the community. If you haven’t taken the survey yet please give a few minutes of your time today to have your say.
When we see this symbol, it is generally a sign that people with disabilities can access the area or facility. It’s a “People With Disabilities Welcome” symbol.
People with disabilities not welcome? It actually means it’s not an accessible area. Which in reality means you’re not welcome. It says, we’re not going to make the effort to make this area accessible for you. No big deal you say? Many areas are not accessible right! Right! This is actually on a foot path. True story.
In a little wooded area on a main road in Lawnton is a disability accessible toilet… wait.. is that toilet block even accessible? Anyway, there’s a toilet block and a little park with a creek running through it. As you can see, there’s also a footpath.
This symbol actually exists. When a campaign follower posted it to our Facebook page I had to go see it for myself. Some time ago, my friend Russell told me there was a footpath he couldn’t use but I wasn’t sure what he meant. He had to ask his local councillor to have the footpath on the other side of the road to be fixed to accommodate wheelchair access. So until that was done there was no realistic way for him to safely travel the route on which this path takes.
There’s a very logical reason why this symbol is here. I walked the path. I couldn’t make it back up the steep slope. I had to diagonal walk along the grass to get back to the top. No it is not wheelchair friendly. It’s not even person with mobility impairment friendly. Naturally you can appreciate a warning to tell you not to use the foot path right? Council is just trying to keep us safe. So what do you do from there?
The nearest lights suitable to cross the road are indicated on the map at the end of the red lines. In between is where the footpath warning signs are. There is no other notice or warning that the path ahead is not disability accessible. There is no accessibility map available for Moreton Bay Regional Council let alone this specific area. If you’re off on an adventure in your wheelchair or mobility scooter for the first time here the only way to learn is to find out the hard way. When I went to take these photos it started raining. I imagined myself having to make the trip all the way back in the rain just to cross the road.
This is life with a mobility impairment. No one thinks about the logistics involved for us. Particularly here in my local area. Why? Because they defunded the disability access advisory committee quite some time ago. I’ve even offered to form a voluntary committee that doesn’t require funding. I would volunteer just for the sake of building an inclusive community in my region! So far there’s no sign of my offer being accepted.
For a while I’ve been searching for an app to assist us with the No Permit No Park Campaign. There are plenty of parking reporting apps but the issue I’ve faced is that they all have the goal of reporting an offence that very few of our enforcement authorities will recognise as evidence to act upon.
TowIt is different in that it maps the offence which allows me (and hopefully in the future other interested parties who want to make a change for the social good of inclusive communities) to look at areas that have high offences reported and mark them as “hotspots”. I can then use this information to provide to enforcement authorities to encourage them to find solutions to the problem that may be causing it, even if it is increasing patrols and issuing infringements.
After many weeks of emailing back and forth and making plans, falling to sleep watching terrible TV shows and having my manic unpredictable life get in the way, I finally had the opportunity last night to stay up late and have a Google Hangout with the founders of the app to discuss what vision I have for it here in Australia.
Based in Toronto Canada, Gregory and Michael came up with the idea for TowIt through the same frustrations as most of us at No Permit No Park. Selfish people blocking roads and access for others. They’re currently working on an update of the app soon to be released and I was very excited to hear that some of the suggestions I had will be included to make it work better here for us. I’m looking forward to working further with these guys, their vision fits in with our goal of accessible and inclusive communities and they have the drive to find solutions to any issues.
So help me out to start producing data I can use by downloading the app and start using it to report disability parking offences. It currently only allows one photo to be taken so try to make it a shot of the car with the rego clear and the disability sign or road marking where ever possible. Future updates will allow you to tag #NoPermitNoPark in the report so that we can log the number of incidences and search them, and they’re hoping to include the option of multiple photos, not that it is the most significant detail right now as my priority is building hotspot maps rather than individual reporting.
This app could go much further here in Australia in being a solution for owners of non government parking facilities to request towing services to remove vehicles they’re legally allowed to remove. The TowIt team are also planning to include an option where users can sign up and be notified if their vehicle has been reported.
“Whether the vehicle is towed, or the owner moves it, the result is that the obstruction is cleared allowing roads to be used freely even if an infringement isn’t issued, which is a better outcome for everyone.” – Michael McArthur Co-founder of Towit
So please go to their website or search the app in your phone’s app store and lets make Australia their biggest user base!
And don’t forget to like them on Facebook! Share the love!