Why I’m Quitting Naming and Shaming at No Permit No Park

Don’t get too excited! No one is getting rid of me forever. I’m just moving on to bigger and better things. I’m doing it now because it’s time. I’ve worked tirelessly on this campaign for three years and in that three years I’ve learned so much. Most importantly here we are on the 3rd Anniversary of launching the campaign and I’ve seen the results of our work. Campaigners, you should be proud! We’ve achieved so much. I feel as though I have taken the No Permit No Park Campaign as far as I can at this level.

So what happens now? Don’t worry I’m not about to lay down and die just yet. I still plan to be a thorn in the side of bureaucracy but it will be on a broader scale. My condition has deteriorated further and my mobility has been affected to a level that I am having more difficulty with day to day activities including driving. So I am driving less but using mobility devices more. I recently purchased and registered my first mobility scooter and while it’s changed my life for the better to a degree, I am noticing more and more about the obstacles in our community when it comes to access and inclusion. I’ve been promoting the #InclusiveCommunities ideals throughout the whole campaign but now I’d like to do more to see real action on the ground rather than governments rerouting emails to other departments trying to figure out who is responsible for the problem. It’s time it was just classified into one area and addressed nationally.

meeting with Bill Byrne

Picture Me with Fellow Local Community Advocate Belinda Norrie at Community Cabinet with Police Minister Bill Byrne, Communities Minister Shannon Fentiman and various department director generals and assistants February 2016.

When we still have more than half our city network train stations being inaccessible and rules that can’t be enforced or have no penalty, it shows that the issues are not being given the focus they need. When we have communities with population rates of severe disability 3 times the average in Australia we need to ensure we’re channelling the funding to the right areas. This is what I aim to work on in the future. Raising awareness to the right people of the issues that are falling through the cracks.



So here are some snap shots of the success the No Permit No Park Campaign has had.

Between 2010 and 2015 Queensland Police successfully issued 5996 PINs (Parking Infringement Notices) for Stopping in a Disability zone without a permit. In addition to that another 530 PINsPINDP by QP district 5 yr period were issued for failing to comply with the conditions of the permit. This graph shows how these PINS were distributed throughout Queensland’s Policing Districts. North Brisbane, South Brisbane, Logan and Gold Coast as well as having high population and more on street designated disability parking areas to meet population demand, also have high police presence to population.

What is also interesting is that these areas are in high proactive council areas where competition is high for parking infringement revenue by comparison to lower populated areas. This shows us that police have a good awareness of disability parking offences and address the issues considering the priority level of parking offences in the day to day work of police.



Even further evidence comes through looking at the top 25 Parking Infringements issued in the same period. It is expected that the highest three would appear as they occur so frequently on a daily basis in busy traffic particularly in high density areas, with drivers often thinking it’s harmless, or just completely ignorant to the traffic control signage around them when they stop their vehicles. These are the type of offences police will see as they patrol in vehicles and therefore easily pull up to issue the PIN. Checking disability zones requires some more effort with an officer needing to inspect the windscreen of vehicles, so they’re not as easy to spot as the highest three offences.

What you can compare to see that Disability Parking offences are taken seriously, is that other offences that we know occur at just as high a rate as disability parking, such as stopping in a loading zone for more than 2 minutes to drop off or pick up a passenger, have less than half the attention of disability parking. Any parent who does the school run knows how often this particular traffic control is abused 5 days a week.

The most significant part of this particular statistic is that in the 2010-11 year Disability Parking Offences were 8th highest compared to now where they sit at 5th highest.

PINs over 5 yrs ranked top 25


What does any of this have to do with No Permit No Park?

Here is the pièce de résistance!

PINs for stopping in DPB without permit qps 2010 to 2015 I first established the No Permit No Park Campaign in March 2013. It wasn’t long before I was engaging with MPs and Councillors but my favourite engagement of all time has been with Queensland Police. In particular with Assistant Commissioner for Road Policing Command, Mike Keating and Senior Constable Christie May of Brisbane City command. They have been supportive, proactive and encouraging throughout the entire campaign. I can’t go past without thanking SC May on the work she has done with Operation No Permit No Park with enduring tenacity.

We’ve not finished working together just yet though. We have a project under way that will be revealed during Disability Action Week this year and we will continue to further develop the Operation throughout Queensland.


Operation No Permit No Park has been incredibly successful in Brisbane City (hence why we are encouraging other police districts to join the operation), with not only a reduction of complaints to parking centre managers in the CBD that are regularly patrolled, but also a reduction in opportunities to issue infringements as people become aware that they can and will be issued with an infringement even if they only stop for a minute.

I would also like to recognise that without the assistance of Steve Zeppa at QPS/PSB none of this would have happened. He’s the guy that organises everyone whenever I send an email saying “can we all get together for another meeting?”


The campaign hasn’t just had an effect on police operations though.


PINs for not complying with permit conditions qps 2010 to 2015

I was also surprised to see that while there has been an increase in PINs for stopping in disability zones, there has been a reduction in PINs for non compliance of permit conditions. We believe this can be attributed to the improvement in the permit system since incorporating the Australian Disability Parking Permit Scheme in Queensland, but also the work we’ve done promoting education to permit holders. Encouraging them to be more vigilant about ensuring their permit is on display and displayed correctly, as well as not becoming complacent in having permits replaced.



We’ve done a great deal of work gaining the support of law enforcement on this issue and I’m incredibly pleased seeing these statistics knowing they’re doing the best job they can. Of course there is always room for improvement which is why I have faith that SC May will continue to work in this area with the Queensland Police Service.



What happens to No Permit No Park now?

The website and social media will remain as an educational resource. I will still continue to share informational posts as my time and health allows. Slowly it will evolve into an Accessible & Inclusive Communities campaign as I continue to work on these issues in the community. What probably won’t happen any more is the whole “name and shame” photo posts. I’ve said it before but I am absolutely adamant now that it just doesn’t work effectively and wastes a lot of my time as I have to remove defamatory comments, interject arguments and correct myths people share. A perfect example was a very recent post on Facebook. A lady shared a photo showing a vehicle that had parked in front of a disability access bay blocking access to the footpath with her pushing her son who uses a wheelchair. I had shared it to show as an example of how not thinking about where you park have have a serious impact on people with mobility issues. Did it get the response I had hoped for? No. Instead people made suggestions of violence and vandalism, insisting she take the photo to police, call council, get a tow truck etc etc. We can do that time and time again but it only affects that one person at that one time.

By showing examples of how these situations can affect people with disabilities and their carers we have a much better opportunity to educate a community rather than denigrate it which will be far more effective and beneficial to the disability community in the long term. So if all you’re looking for is likes and overnight viral fame wanting to name and shame someone there are plenty of other spaces on social media doing just that. If you want to be part of the success and educate your community for long term benefit, then visit our new pages aimed at giving key steps to various relevant areas of a community.


I want to thank everyone who has joined the campaign over the past 3 years, for the support that propped me up when I wanted to fall, for the lessons in humility and most of all for making it matter. Thank you to those who helped me find my way getting started, helped me find necessary resources throughout the journey and just for liking, sharing and sharing my humour and wit.

I look forward to bringing better access and inclusion to your community and mine.

Me and my cat Princess

Me and my cat Princes

Elisha ‘Friday’ Wright
Campaign Founder
Disability Advocate
Future Crazy Cat Lady


Tow It! – The App

I’m excited to announce a new partnership with No Permit No Park!

For a while I’ve been searching for an app to assist us with the No Permit No Park Campaign. There are plenty of parking reporting apps but the issue I’ve faced is that they all have the goal of reporting an offence that very few of our enforcement authorities will recognise as evidence to act upon.

TowIt is different in that it maps the offence which allows me (and hopefully in the future other interested parties who want to make a change for the social good of inclusive communities) to look at areas that have high offences reported and mark them as “hotspots”. I can then use this information to provide to enforcement authorities to encourage them to find solutions to the problem that may be causing it, even if it is increasing patrols and issuing infringements.

After many weeks of emailing back and forth and making plans, falling to sleep watching terrible TV shows and having my manic unpredictable life get in the way, I finally had the opportunity last night to stay up late and have a Google Hangout with the founders of the app to discuss what vision I have for it here in Australia.

Based in Toronto Canada, Gregory and Michael came up with the idea for TowIt through the same frustrations as most of us at No Permit No Park. Selfish people blocking roads and access for others. They’re currently working on an update of the app soon to be released and I was very excited to hear that some of the suggestions I had will be included to make it work better here for us. I’m looking forward to working further with these guys, their vision fits in with our goal of accessible and inclusive communities and they have the drive to find solutions to any issues.

So help me out to start producing data I can use by downloading the app and start using it to report disability parking offences. It currently only allows one photo to be taken so try to make it a shot of the car with the rego clear and the disability sign or road marking where ever possible. Future updates will allow you to tag #NoPermitNoPark in the report so that we can log the number of incidences and search them, and they’re hoping to include the option of multiple photos, not that it is the most significant detail right now as my priority is building hotspot maps rather than individual reporting.

This app could go much further here in Australia in being a solution for owners of non government parking facilities to request towing services to remove vehicles they’re legally allowed to remove. The TowIt team are also planning to include an option where users can sign up and be notified if their vehicle has been reported.

“Whether the vehicle is towed, or the owner moves it, the result is that the obstruction is cleared allowing roads to be used freely even if an infringement isn’t issued, which is a better outcome for everyone.” – Michael McArthur Co-founder of Towit

So please go to their website or search the app in your phone’s app store and lets make Australia their biggest user base!



And don’t forget to like them on Facebook! Share the love!


What happened when we teamed up with Queensland Police?

Originally published under

Disability Action Week 2014 a Success!

September 26, 2014

Information, Media Coverage, Positive Experiences #InclusiveCommunities, @QPSMedia, Disability Access, Queensland Police Service
Friday Wright

After a few inter-agency meetings we surprised Queenslanders with something they weren’t expecting. For thousands it was a show of support. For a few others, it was an infringement notice and an education in their road rules.

203         Stopping in a parking area for people with disabilities

         (1)   A driver must not stop in a parking area for people with disabilities unless:

                (a)    the driver’s vehicle displays a current parking permit for people with disabilities; and

               (b)    the driver complies with the conditions of use of the permit.

Offence provision.

Note   Driver’s vehicle and parking permit for people with disabilities are defined in the dictionary.

         (2)   A parking area for people with disabilities is a length or area of a road:

                (a)    to which a permissive parking sign displaying a people with disabilities symbol applies; or

               (b)    to which a people with disabilities parking sign applies; or

                (c)    indicated by a road marking (a people with disabilities road marking) that consists of, or includes, a people with disabilities symbol.

Post by Queensland Police Service.

Naturally plenty of opposers (sometimes referred to as ablesists) had their say about it. There were the cynics too who are only happy when it rains. But for the most, people were happy to see that there was some focus on it.

Why so many cautions? After much discussion we agreed that education is key here. We don’t want it to become a point of resentment. We want people to understand that when they block access to people who need it, they exclude them.

Exclusion from our community is discrimination. We are trying to promote #InclusiveCommunities. So the strategy of giving cautions when a driver was present to be educated was taken.

68 cautions and 28 infringement notices issued for using a disability bay without a permit. 19 other infringements were also issued.

Some people feel it’s not a good enough job.

Let me give you some facts.

In 2012 a total of 894 infringements related to disability parking or permits were issued in Queensland. That’s an average of 17 per week. Across the whole of Queensland.
This increased in 2013 to an average of 23 per week. Partly due to an increase in officers out on the beat and partly thanks to awareness raised by our campaigners.
Bearing in mind we opted for the educational approach and went with cautions as much as possible… take the 28 (already above the average) and the 68 and you have 96.
That’s 73 more people than average for the week now know that if they park without a permit in a parking bay designated for people with disabilities they will get an infringement notice. They now know it’s not cool. They’ll also share the info with their friends. No one likes to have to pay a fine.

I think considering the huge week that Queensland Police Service had last week, that’s is an outstanding effort and they should congratulated and shown a bit of gratitude.
The most interesting part of the entire campaign has been the social media interactions.
Here are a few comments I’ve selected to expand on (no identities)

What if I got a broken leg…..Haven’t got time to get paper work. Police should just use common sense

Please remember you guys have made it near impossible to get a disabled placard and some people have recurring illnesses without the funds necessary to keep the ability to get a placard.

What happens when you fine the disabled mother who couldn’t afford her own disability placard because she had to feed her kids first?


I sympathise with people who have difficulty getting a permit. It’s not as simple as it seems. You don’t have to keep paying for a permit once you have been approved though so this comment intrigues me. I do provide assistance for people who have difficulty applying for a permit however the doctor’s medical report is the evidence required and they must state that you fit the eligibility criteria which, for the ADPP is:

To apply for an ADPP, the applicant must be a Queensland resident and meet 1 of the following eligibility criteria:

  • must be unable to walk and always require the use of a wheelchair
  • their ability to walk is severely restricted by a permanent medical condition or disability
  • their ability to walk is severely restricted by a temporary medical condition or disability.

A temporary medical condition or disability must be of at least 6 months duration, as certified by a doctor or occupational therapist.

A temporary medical condition should include the condition or injury AND the rehabilitation time before the person will be able to walk again without being severely restricted. A broken hip takes quite some time to heal and rehabilitate. A broken toe does not severely restrict your ability to walk. Okay, that’s not a medical professional opinion but I’ve had a broken toe. Well I’ve had a few. I still get them now. I’d trade Parkinson’s for living the rest of my life with a broken toe

while i agree that people should be fined over this, there is much worse out there then this

I’m sure there’s something better to do with your time. It sucks that people use the spaces but is it really something the police have to get involved with.

Riiiighht….. Because that is such a huge issue for public safety

watse of time parking violation not a real crime thats why the council have parking inspector s seriously

not much real crime going on at moment ?

Tying up police resources. Whilst it is an issue I’m sure that their time would be better spent catching actual criminals.

Maybe clamp down on criminal activity that is a bit more concerning to the public than people (usually for a half-valid reason) using disabled parking bays? Go for a stroll around suburbs like woodridge at night and you’ll see exactly what i’m talking about. Just a citizen’s opinion however.

Yes that’s right. There is much worse. There’s also much less. How amazing is it that our Police service can be so multi talented they can handle the big and the small stuff at the same time. This is more than just writing out a parking fine. It’s ensuring people with disabilities have the right to inclusion in our communities. The moment we start picking and choosing which laws we want to enforce and which we think we shouldn’t bother with is the moment the system falls apart. Real criminals? What if it were your rights being restricted? You’d have a lot to say then.

My sister stopped in one to drop someone off with their special needs child and got fined $422 and lost 3 points. She didn’t leave the car, it was running, and she had her seatbelt still on, ready to leave. It was a bit harsh of a penalty I think.

No, the infringement is $227 and only recently increased to that. So that is NOT what she was fined for. There’s clearly more to that story.

So has the disabled got the right to park in a normal carpark as well with their disable sticker on their windscreen. Are they gonna get fined for parking in a non disable park.

I have no words. I just…. %&$*(W$%$^%&%^#%)$Q^*%(Q#&*%q#&
We let these people vote? And breathe?

Agree fully, however most of the disabled spots are empty and the regular parking is full. I see a need to reduce the overkill of disabled parking at shopping centres especially. Even my local servo has one and all the parks are next to the door.

Overkill? Dude, if you see a space free, it means it’s AVAILABLE FOR SOMEONE WHO NEEDS IT! Oops I’m getting ragey again. Yes your service station has one, because guess what!? The car I drive with my disability and my permit NEEDS PETROL! I know right! Imagine a person with a disability not only being able to drive but getting petrol too! And goodness forbid I might ever stop in at the service station for a bottle of milk on my way home from at 10pm at night. I’ll play along though, here are a few facts. Currently 3.8% of the Australian population holds a disability parking permit. That will continue to rise as our population continues to age (based on disability age demographics disability increases largely from 60yrs+). The Access to Premises Standards currently specific in the building code that only 1.5% to 2% depending on the building type, needs to be allocated to disability accessible parking. So, lets talk about that overkill again.

Then there were the hundreds of comments from people asking for parents with prams parking to be enforced as well…. sigh… We’ve been there. Do I need to do it again?

Okay… let’s put it like this.. If you are going to compare parenting to having a disability, you’ve just about gone and insulted every person who has ever parented in history. I have kids. Yes I loved the marketing approach of accessibility for parents in this very fast paced world where both parents now need to work to manage a household budget. However I was never excluded from my community as a parent like I have been with a disability. Until there’s legislation to prevent discrimination of parents with prams o.O then I don’t think you’ll see police doing much about that.

And of course… my very own double edged sword. Police in disability parking.

I once took up issue about an ambulance using a disability bay. I do not care to recall the horror of how badly that went. It was not received well and lets just say there are people in emergency services who have long memories and they still to this day will not let me forget it.

But it was justified. Then I followed up on an issue with a police vehicle parked across two bays. Turned out that car park was actually closed. However… there is something really important you need to know about these things…..

There is an exemption for emergency vehicles. There are also rules and guidelines to those exemptions and while I have every respect and admiration for our emergency services and the job they do, and I understand the need for them to have the vehicle as close by as possible in case they get that call while they’re trying to grab a quick coffee on the run between jobs…. I do encourage them to remember the policies and to avoid taking the one and only bay when there are alternatives available within reason. It’s not often I see it happen though.



307—Stopping and parking exemption for police and emergency vehicles and authorised persons

(1)         A provision of Part 12 does not apply to the driver of a police vehicle or emergency vehicle if, in the circumstances—

(a)         the driver is taking reasonable care; and

(b)         it is reasonable that the provision should not apply.

Note 1—

“Emergency vehicle” and “police vehicle” are defined in the dictionary.

Note 2—

Part 12 deals with restrictions on stopping and parking.

(2)         A provision of Part 12 does not apply to a driver who is an authorised person driving a vehicle in the course of his or her duty as an authorised person if, in the circumstances—

(a)         the driver is taking reasonable care; and

(b)         it is reasonable that the provision should not apply.

It’s been a long road to get to this point. I’m feeling really positive about the progress.

I’d like to note particularly, gratitude for their input and assistance with making our campaign for Disability Action Week 2014 happen,

Public Safety Business Agency Executive Director Media Stephen Zeppa
Queensland Police Assistant Commissioner Mike Keating
Department of Transport and Main Roads Anne Kirby
Department of Communities Queensland Meredith Bray
The entire Queensland Police Service

And most of all, Constable Christie May, who has gone above and beyond to help me and the entire disability community feel valued and included. Operation No Permit No Park in Brisbane City has demonstrated that because one woman refused to give up, and a police officer recognised they could make a difference, team work is changing people’s behaviours.

I can only hope somewhere along the way, we manage to change attitudes as well.

While out and about last week taking photos of a car without a permit a passerby says, “Out on your parking patrol again hey. Nothing better to do?”

Me: “Yes I do actually but I couldn’t do it because this person took the last available space and by the time I walked from where I had to park to where I had to go, it was too late.”

Him: “You know you’re not making any friends going on with your rants all the time and taking photos.”

Me: “I’m not doing this to make friends. I’m doing this to make it right.”

I walked away. Cos I have anger issues. Stupid people make me angry.



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